[access-uk] Re: Accessing ITV Player

  • From: "Andrew Roberts" <a.t_roberts02@xxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 11 Sep 2011 13:40:01 +0100

Hi Steve,

 

The ITV Player I have to say is somewhat of a pain.  

 

About 3 weeks ago they seemed to change the look and feel of it.  Now, when
you enter on a programme, you are faced with a flash object and you have to
click the relevant button to play the video.  I have access to three
screenreaders, JAWS12, the latest version of WindowEyes, and System Access.
Of these, WindowEyes does not recognise the buttons at all and so you are
unable to play the video as far as I can see.  You can do it with JAWS as
long as you are running JAWS12.  Any earlier version of JAWS doesn't see
these buttons either.  If you are using JAWS 12, navigate by button with the
letter B and after the search button you will hopefully find a button which
says "unlabeled 1".  This is the button you need to press to start playback
of the video.  System Access does see the buttons but it just says button
and does not give it any kind of name whatsoever.  If you are using System
Access, press enter on the first button within the flash object.  Hopefully
this helps.

 

On the subject of the ITV Player, have you found a way using a screenreader
to tick the relevant check boxes to authorise a computer to play restricted
content?  I haven't found a way of doing this at all.  I've written to ITV
on the subject but they are simply not interested.

 

 

Best wishes,

 

Andrew

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Steve Hyde-Dryden
Sent: 11 September 2011 12:55
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Accessing ITV Player

 

Hi All,

 

Anyone having problems using the ITV player recently.  I used to be able to
simply enter on the program name and it would play but that doesn't seem to
work any more.  I can't find any tick boxes or play buttons either.  Any
ideas anyone?

 

Steve

 

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