Chris,Thanks for your feedback. We still haven't got it back on and is just greyed out, so obviously not available for some reason.
I didn't think the Virgin Catchup service would work for us as a totally blind couple so haven't looked more closely at this. If I'm wrong then please let me know before we finally cancel our subscription.
-- Carol P ---- Original Message ---- From: "Chris Moore" <moore.c@xxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Monday, May 02, 2011 4:14 PM Subject: [access-uk] Re: BBC Or Who's to Blame?
Last weekend (not the one just gone) I noticed a few episodes of EastEnders which were not audio described, and the first episode of Doctor Who was not described either. I reported this to the BBC, but still waiting for them to email me back with an explanation. Seems to happen more regularly now. I am a Virgin customer. Speaking of Virgin, shame their catch up tv service does not include audio description. Chris On 30 Apr 2011, at 22:10, Carol Pearson wrote:Hi all, I know some were having problems with the audio description from BBC1 last week, including ourselves. We reckon we've only seen one part of EastEnders described in the last week. We've already reported it once and were told "It will be flagged up" but are not happy. Can anyone else give help on this? We've had both Cable and Freeview at various points this week and the described episode was on Freeview, but tonight there was none on "Casualty". Please, if you have had problems, will you also call the BBC? -- Carol P ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq