Hi Carol, Yes, if I understand what your message correctly, you're correct in what you say about the list being a place where members can help each-other find solutions to access problems. I was certainly glad of Eleanor's advice, although from what she said, I believe she wouldn't have heard of the program if it hadn't been for Ibrahim having mentioned the program on the list previously. Alexander Shannon ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq