[access-uk] Re: Changes on Ebay--what do you think:
- From: "John Wilson" <j.wilson07@xxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 10 Nov 2010 15:39:14 -0000
Yes, I agree with you Christine. I had to have three or four
goes at making out what the Skype one said, as it was almost
indecipherable with normal hearing. They use different
strange voices for each word they speak and put lots of
backward running noise and speech in the background. Of
course, it's all to ensure that software can't decipher this
and get access to these sites. Still, for those who can hear
OK, the "Listen" button, when it works, is much better than
nothing.
John.
----- Original Message -----
From: "Christine Weetman" <goatmum@xxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, November 10, 2010 2:48 PM
Subject: [access-uk] Re: Changes on Ebay--what do you think:
Those
Stupid things are no use to folks like myself who have big
hearing
problems--we use our braille not our ears, so they are no
use whatsoever and
having someone ring us up is no use either, so what do we do
but give up
using something Else, we could have used had they not used
those stupid
capture things! Christine.
----- Original Message -----
From: "John Wilson" <j.wilson07@xxxxxxxxxxxxx>
To: "Access UK" <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, November 10, 2010 1:15 PM
Subject: [access-uk] Changes on Ebay--what do you think:
> Hello All,
>
> In the last week or so I've been unable to use Ebay
> "Questions" and "Messaging", due to them now adopting one
> of
> those troublesome capcha image requirements. They have put
> on these pages a button to activate so that you can
> "Listen"
> to the text in the image but this does not work--or, at
> least, it doesn't work for me. I must assume that my
> set-up
> for hearing these captcha messages is correct, as I was
> only
> on Skype yesterday and used one of them there and heard
> the
> contents of the capcha image with no problem.
>
> Would anyone familiar with Ebay messaging and question
> asking features please have a go at this for me to let me
> know if they also find the "Listen" button does not work.
> All I get is a strange beeping sound out of it.
>
> I have reported this to a Supervisor at Ebay. She said she
> would get onto the technical people and ring me back with
> information within 24 to 48 hours but I have heard nothing
> 72 hours later. I fear that they will do nothing about
> this
> if sufficient people do not contact them about it and put
> pressure on for action sooner rather than later. However,
> I
> do not want to pursue this further if I am the only one
> encountering the problem on Ebay.
>
> The problem is, of course, that it is often necessary to
> send a question to a seller of a given item for
> clarification of what exactly it is you are buying and for
> other details. So many sellers provide only a very
> inadequate description of items and rely on pictures to
> convey information.
>
> Thanks and hear from you soon.
>
> John.
>
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