Hi All. I have had this PC since May and am doing ok although every time I come across a problem my husband asks why I don’t download the programme that makes it look like Windows 7 but to me that is a little defeatist but I am having a problem when I wish to create a new folder as alt f doesn’t seem to work – I did work it out once but can’t remember what I did. Also I am using Windows Live Mail and there is a button that comes up “working online” which, if you it by mistake is a toggle and then you can’t seem to read anything in the folders but have to close the programme and reopen anybody know what I am talking about? Mandy.