[access-uk] Re: DRM is Evil! an observation

  • From: "Ibrahim Gucukoglu" <ibrahim_gucukoglu@xxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 17 Feb 2016 01:36:29 -0000

Hi John.

It was for returning too many physical products. I never used Kindle extensively except through the Kindle Unlimited program which I pay a monthly fee for. Instead of just blocking access to the retail store, they had to completely close my account.

All the best, Ibrahim.

-----Original Message----- From: John Gurd
Sent: Tuesday, February 16, 2016 6:59 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: DRM is Evil! an observation

Hi Ibrahim

That's terrible, and it's a salutary warning to us all. Just so we know for the sake of avoidance, can you clarify what the transgression that prompted this peremptory action from Amazon was. Were you requesting too many refunds for books from Audible or music downloads or something, or was it for returning actual physical items you bought through Amazon. I didn't know they could penalise anyone like this. Did they issue any warnings or was this out of the blue.

Cheers

John


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Steve Nutt
Sent: 16 February 2016 17:06
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: DRM is Evil! an observation

Hi,

I serously doubt it is against the law. Until DRM is against the law, you will always get this. As I say, you don't own the book with Audible, only the licence to read it. Check out their T's and C's.

All the best

Steve

On 16/02/2016 01:02, James English wrote:

Hello,

You should certainly pursue legal action against Amazon. This is a
breech of the consumer rights act, and is fundamentally against the
law.

Sincerely,
-James English
(Practising lawyer)

On 2/16/16, Ibrahim Gucukoglu <ibrahim_gucukoglu@xxxxxxxx> wrote:
Hi Everyone.

This little piece was written about me by my brother, it discusses
the consequences of digital lockouts.  I was unfortunately enough to
loose access to my Amazon account last week, and the likelihood is
that I will not be able to have it reopened.  This wouldn t be a
serious issue if it weren t for the enormous audible library I thought I owned:
Amazon have closed my brother's account because he was returning too
many articles to them. He'd apparently crossed some sacred threshold
or other--presumably one calculated to be the least profitable to
Amazon--with the result that he can no longer log in to his account.

And you'll never guess what that means for his very handsome
collection of Audible books.

Go on, take a guess. You'll probably get it first time ...

The DRM on Audible content requires that any device obtain a key from
Amazon, after logging in to an account. Any device already possessing
that key can of course continue to download and play any content, but
without logging in, a new device cannot obtain the key. Amazon have
made it very clear to my brother that they have no intention of
allowing him further access to his account. So Amazon has put an
effective end-of-life date on all of my brother's Audible
"Purchases"; as soon as he resets the devices, sells and replaces them, etc., his Audible collection will be no more.

I'd just like to take this opportunity to remind everyone that DRM is
thoroughly and fundamentally evil. It's wicked. It's corrupt. It's
iniquitous. And it's not about piracy at all, it's about control. You
don't own the things you "buy" if the content is locked with a key
you don't have and can't get. The true owner is simply parting you
from your money with the vague promise of letting you use the key,
which they endeavour to keep you from discovering, lest you use it in
ways not approved by the owner--for instance by unlocking your
digital content permanently and thus freeing yourself from the
owner's grip--but which they will make available to you while using
software that they trust to protect their, and not your, interests.
And of course, the owner always has the option of not letting you use your key at all, by telling the server not to give it to the software.
While your decryption key is in their hands, anything might happen to
your content, at any time, even if the owner promises to the contrary.

This racket is only possible because we give these content
distributors the money to enable it--to write the software that keeps
the keys safe from discovery while in your hands, to write laws that
prohibit people from breaking the software to access the content
without use of that software, and to criminalise perfectly legitimate
uses of content that are inconvenient for the bottom line, but that
are recognised by copyright and common sense as being reasonable and
fair. I sincerely hope you take something from this incident, as I
surely do, with something like this so close to home happening, and I
hope you'll be willing to think carefully about whose business
practices you'll be willing to support if you have the choice. I
understand that we don't all have the choice to exercise all the
time, and that it's easy to make up excuses and pray that it never
happens to us. I'd say that this was particularly true for blind
people and those with other reading challenges, because the selection
of material is already very limited. Audible makes a fantastic, sometimes exclusive collection of audiobooks available.

But they, and any other DRM peddler, simply cannot be trusted. I have
made it a habit never to value any protected content too highly, and
I'm gratified to see the truth in it, sad as I am for my brother's
plight. For your own sake, wherever possible, you should make arrangements to avoid DRM.
Try not to purchase anything you wouldn't keep from a DRM merchant.
You never know, it could be you this happens to, and you might be the
next person to own a handsome collection of strongly encrypted,
utterly useless files that you have no hope of playing, and who will
be out of pocket for the amount you "Bought" them for.
Hope this encourages some debate on the issue and those who use
Amazon, take heed!
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