[access-uk] Re: Digital Switch Over Scheme

  • From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 14 Jul 2012 09:09:44 +0100

Interesting Simon I had to send BD8 proof.  What I am saying is that I was sent 
out a print agreement and information pack.  Did not even know there was an 
information pack so how could I have asked for it in accessable format?  
Interestingly they did not have me on their database in any case as being blind 
even though I have the 50% reduction on licence fee for blind people.  They 
said that my name was not on the list they got from Social Services.
  ----- Original Message ----- 
  From: goshawk on horseback 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Saturday, July 14, 2012 5:34 AM
  Subject: [access-uk] Re: Digital Switch Over Scheme


  same here, once I asked, I got everything in accessible format, in my case 
audio, and when it came to providing proof that I am registered blind, they 
even accepted an mp3 of the audio format letter confirming that I had got my 
high rate DLA mobility. 

  Simon 


    ----- Original Message ----- 
    From: roger.south@xxxxxxxxxx 
    To: access-uk@xxxxxxxxxxxxx 
    Sent: Friday, July 13, 2012 4:16 PM
    Subject: [access-uk] Re: Digital Switch Over Scheme


    Here in Brighton when the switchover was to happen the advertising was that 
if you needed it in an alternative format there was a telephone number to call 
to ask for it. We all here had no problem with the agency at all.

    Roger

    From: Eleanor Burke 
    Sent: Friday, July 13, 2012 3:59 PM
    To: access-uk@xxxxxxxxxxxxx 
    Subject: [access-uk] Digital Switch Over Scheme

    Hi All 
    I am wondering if the digital switch over scheme has not provided me with 
its information pack in an alternative format, whether they are in breach of 
the DDA.

    Eleanor

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