Hi Mike, Ouch! It's crazy how couriers rip us off over here. Anyone would think we weren't part of the UK, (smirk). I've never ran into that. But a Screen Readers not going to interpret an image on a web page. I'd argue they should have had an alt tag attribute, and you cant' be held liable. No chance of phoning the Ebay Helpline, so you don't' get a black mark on your rating? I've a number here, but I'm not sure if it still works. 020 8080 2100 Regards, Barry. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Mike Moore Sent: Sunday, September 04, 2011 4:15 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Ebay access Hello all, I purchased an item on Ebay recently and apparently there was a large image noting that postage to BT postcodes was £25; postage to other UK address was free. JAWS didn't read the image, has anyone else found this a problem? Thanks, Mike __________ Information from ESET Smart Security, version of virus signature database 6435 (20110904) __________ The message was checked by ESET Smart Security. http://www.eset.com