Oh Eleanor, I join those who are pleased at the outcome of this and hope that it won't hold you back too much in your studies. Well done for your perseverance in this! -- Carol carol.pearson29@xxxxxxxxxxxxxx ---- Original Message ---- From: ELEANOR BURKE To: access-uk@xxxxxxxxxxxxx ; bcab@xxxxxxxxxxxxx Sent: Friday, June 12, 2009 2:20 PM Subject: [access-uk] Electronic Law Book from the Open University Resolved 100% > I would like to thank all of you for taking such an > interest in my posting with regard to the lack of > accessability of my law textbook through the Open > University. The publishers acknowledged that there was > an electronic copy available while the Open University > insisted for months and even up until today, that I could > not and would be unable to receive same. I was even sent > a letter from the publisher yesterday quoting exactly > what the Open University said to me, a retraction of > their initial statement. Today however, good news, a > letter of apology to me from the Open University and the > Publishers and indeed the college of Law. I am being > sent by currier the electronic copy of the book today and > the files are being e-mailled to me also today. This was > a battle (sadly) which has gone on for over 6 months but > it is great to have a positive outcome. Important to > standby what one believes. Thanks to those of you who > wrote to me off list too expressing your concern and > abhorence that I was not having my needs met. > > Eleanor Burke > > > > I am using the Free version of SPAMfighter. > We are a community of 6 million users fighting spam. > SPAMfighter has removed 1637 of my spam emails to date. > The Professional version does not have this message.