[access-uk] Firefox and National Lottery Site

  • From: "Jim Williams" <jwuspaceman@xxxxxxxxx>
  • To: "BCAB Discussion List" <bcab@xxxxxxxxxxxxxxxxx>
  • Date: Tue, 11 Nov 2014 15:40:11 -0000

Hi Lists,

JAWS 15 Windows 7 and Office 2010

Apologies for cross posting but I need to get this issue resolved quickly.

Ever since Firefox installed an update I have had problems with entering my 
password on my lottery account.  I thought it was my typing because the entry I 
typed in was not being accepted.  Even to the point that I have tried to reset 
the password about 6 times in the past 24 hours.  I tried the lottery helpline 
but they didn't know what is going on.

I even asked my wife to type in the password (how brave was that!) but with the 
same result.  Then she noticed a message that popped up that JAWS was not 
reading to me to say that some part of the Firefox download was not completed.  
I had to click on a box to try and fix the problem but to no abail.

I may have to try IE but am not sure if the latest version (?) is user friendly 
to JAWS 15.

Jim Williams

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  • » [access-uk] Firefox and National Lottery Site - Jim Williams