Andrew: as I understand it Mike Duxbury is someone much higher up in vodafone and unlikely to be able to answer your requests, below is a repost of a message to the Talks-users list sometime ago by the guy at Vodafone who is the one who can be seen actually doing the selling for Vodafone at SightVillage and similar. Also called Mike so possibly causing the confusion. You and others who have had trouble getting the service promised from VodaFone should Take particular note that his Email signature also contains his mobile number so you should stand a reasonable chance of getting in touch with him. From: Michael.Fawkner-Corbett@xxxxxxxxxxxx Dear All, Seeing as further information was requested! Please see below: If you mention Vodafone Speaking Phone, in our retail stores, they should hopefully know which product you are looking for, they are unlikely to recognise the name TALKS, as it is not sold under this name through Vodafone. I am aware that at least one TALKSUSERS subscriber has had difficulty with our retail process, for which I apologise. However as I am sure you are aware it is difficult to raise awareness of specialist products across such a large number of retail stores, we are trying our best to get retail staff up to speed. Link for information: http://access.vodafonebusiness.co.uk/speaking_phones.html <http://access.vodafonebusiness.co.uk/speaking_phones.html> Location of stores that should hold demonstrators: http://access.vodafonebusiness.co.uk/demo_store_locations.html <http://access.vodafonebusiness.co.uk/demo_store_locations.html> I am afraid that the phone number on the website is out of date. But to get through to your local retail store call 08000686695, or the sales number is 08700 720210. Further pricing information is available in store, basically you will not be charged for the software when you sign a new contract, and there is no special tariff. You have the full selection of our standard tariffs available. All the information above is for Vodafone UK, we are discussing the product with colleagues from around the world, and hoping to launch in a number of other countries over the next few months, this should include Vodafone New Zealand. Vodafone Ireland have already launched. If anybody wants to discuss offline, please feel free to email me direct. Kind Regards Mike Michael Fawkner-Corbett Social Products and Enterprise Manager Group Marketing - Consumer Vodafone Group Services Ltd Mobile: +44 (0)7919 005032 E-mail: michael.fawkner-corbett@xxxxxxxxxxxx Vodafone Group Services Limited Registered Office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN, Registered in England No. 3802001 _______________________________________________ Talks mailing list Talks@xxxxxxxxxxxxxx http://www.talksusers.com/mailman/listinfo/talks -- This email has been verified as Virus free Virus Protection and more available at http://www.plus.net ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq