[access-uk] Further Chaos RNIB Services

  • From: David Griffith <daj.griffith@xxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Tue, 12 May 2015 13:29:18 +0100

Does anybody know what is going on with the Talking Newspaper and Magazine Service?

Today I visited http://www.rnib.org.uk/services-we-offer-reading-services-national-talking-newspapers-and-magazines/newspapers-andvisited

and saw that I could pay £16 for a subscription to Private Eye.

However when I tried to place an order today via the helpline I was told I would have to pay £49.20 for this and that the website was "outdated!".

Luckily I had checked the price before ordering.

I have asked for a Manager to ring me back about this but 2 main questions are obvious.
1. Why are they creating such problems by allegedly maintaining "outdated information".
2. How can a Charity possibly justify this 300% level of increase in subscriptions?

David Griffith
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