Begin forwarded message: > From: Ian McNamara <ianandriggs@xxxxxxxxxxxxxx> > Subject: pass this on to anyone you know. > Date: 10 May 2012 02:47:04 GMT+01:00 > To: Julie Vaughan <julievaughan2@xxxxxxxxxxxxxxx>, Lewis Crack > <lewiscrack@xxxxxxxxxxxxxx>, william lomas <will.d.lomas@xxxxxxxxx>, Wayne > Chapman <w.chapman968@xxxxxxxxxxxxxx>, James AUSTIN > <james.austin@xxxxxxxxxxxxxx> > > PLEASE PASS ON TO YOUR FRIENDS & FAMILY. > > I received a call from a 'representative' of BT, informing me that he was > dis-connecting me because of an unpaid bill. > He demanded payment immediately of £31.00 or it would be £118.00 to > re-connect at a later date.. > > The guy wasn't even fazed when I told him I was with Virgin Media, > allegedly VM have to pay BT a percentage for line > rental! > > I asked the guy's name - he gave me the very 'English' John Peacock with a > very 'African' accent - & phone number - > 0800 0800 152. > > Obviously the fellow realized I didn't believe his story, so offered to > demonstrate that he was from BT. I asked how & > he told me to hang up & try phoning someone - he would dis-connect my > phone to prevent this. AND HE DID !! > > My phone was dead - no engaged tone, nothing - until he phoned me again. > > Very pleased with himself, he asked if that was enough proof that he was > with BT. I asked how the payment was to be > made and he said credit card, there and then. > > I said that I didn't know how he'd done it, but I had absolutely no > intention of paying him, I didn't believe his name > or that he worked for BT. > > He hung up. > > I 1471 - number withheld > > I phoned his fictitious 0800 number - not recognized., so I phoned the > police to let them know. I wasn't the first! > It's only just started apparently, but it is escalating. > > Their advice was to let as many people as possible know of this scam. The > fact that the phone does go off would > probably convince some people it's real, so please make as many friends & > family aware of this. > > How is it done? > > This is good but not that clever. He gave the wrong number - it should > have been 0800 800 152 which takes you through > to BT Business. > > The cutting off of the line is very simple, he stays on the line with the > mute button on and you can't dial out - but > he can hear you trying (This is because the person who initiates a call is > the one to terminate it). When you stop > trying he cuts off and immediately calls back. > > You could almost be convinced! > > The sad thing is that it is so simple that it will certainly fool the > elderly and vulnerable. > > By the way this is not about getting the cash as this would not get past > merchant services - it is all about getting > the credit card details which include the security number so that it can > be used for far larger purchases. > > Andy ORPIN > > Police Community Support Officer > >