Hi Richard, Yes with the scanner, no with openbook, reason for when I installed it I had a lot of problems so Tristrum from sight and sound landed up helping me well actually he done it remotely so I will not do the uninstall for this reason. From: Richard Godfrey-McKay Sent: Saturday, February 21, 2015 6:49 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Help with Open book V9 Andy, Have you tried uninstalling and reinstalling the scanner? Have you tried the same with OB9? Richard Richard Godfrey-McKay Telephone: 01738-445 880 Mobile: 07791 452 593 From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of andyshipp Sent: 21 February 2015 18:11 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Help with Open book V9 Hi all, Please could anyone that uses open book scanning software, help please, I cannot get openbook to detect my scanner, at times when it has after doing what I need then shut down. the next time I open the program I have to start again by searching for the scanner again, this doesn’t work all the time. It’s driving me mad someone please help. I’m using the Opticbook 3800 flatbed scanner. Andy Shipp home phone 01733 320933 Mobile 07927373036 ham calsign M0CEG skype andyshipp55