[access-uk] Re: Help with Website problem required

  • From: "valerie" <valpickles@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 3 May 2012 13:41:48 +0100

Hi John.

I've tried both your suggestions but no joy I'm afraid. Actually, it's a button I'm looking for, not a link, and the only button I can find on this particular page is a search button. It's all very disappointing but I'm determined not to give up. Thanks anyway.

Valerie.
-----Original Message----- From: John Gregory
Sent: Thursday, May 03, 2012 10:06 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Help with Website problem required

Hi Valerie,

You could try the 'links list' function in JAWS to see if that picks up the download link. Press and hold down the 'insert' (JAWS key desktop), or 'caps' (JAWS key laptop) and press F7. A list of links are then provided which you can scroll down. Alternatively, when on the download page, try the Convenient OCR function, hold down the JAWS key and press spacebar and then w. It may be that the download link is a graphic and has not been labelled, but the Convenient OCR function should pick it up.

John.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of valerie
Sent: 03 May 2012 09:46
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Help with Website problem required

Hi.



I’m wondering if anyone out there has tried downloading books etc. from audiogo.co.uk. I only found out about this website recently and decided to subscribe to it. I bought the download version of a radio drama yesterday, but when I came to download it there seemed to be no download link or button. I rang the Company and the lady I spoke to said there was a download button but obviously JAWS isn’t seeing it. I’m using JAWS 13 and IE 9. Is there any way round this? Any help would be appreciated.



Valerie Pickles.


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