[access-uk] Re: Helpline pilot taking place tonight from 7PM, give us a call!

  • From: Eleanor Martha Burke <eleanormarthaburke@xxxxxxxxx>
  • To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 24 Nov 2014 16:49:10 +0000

okay thanks Mo Will do.



> On 24 Nov 2014, at 16:36, Mobeen Iqbal <mobeeniqbal@xxxxxxxxx> wrote:
> 
> hi eleanor. possibly, i'm not sure if andrew is calling in every week but 
> i'll try and find out if he is. why not call and offer your experience with 
> the mac? could be very useful for others?
> 
> Mo.
> 
>> On 24/11/2014 16:10, Eleanor Martha Burke wrote:
>> Will you have a mac person helping tonight Mo?
>> 
>> Eleanor
>> ----- Original Message ----- From: "Mobeen Iqbal" <mobeeniqbal@xxxxxxxxx>
>> To: <access-uk@xxxxxxxxxxxxx>
>> Sent: Monday, November 24, 2014 2:49 PM
>> Subject: [access-uk] Helpline pilot taking place tonight from 7PM, give us a 
>> call!
>> 
>> 
>>> Hello Everyone.
>>>> 
>>>> As many of you will probably be aware, we are running a pilot for a 
>>>> technology and blindness related helpline which will be run by volunteers 
>>>> once a week or once a fortnight. Because the idea is just a pilot at this 
>>>> stage, details are subject to change. the helpline will be taking place 
>>>> tonight between 7PM and 8PM. David and I will be on hand to answer any 
>>>> questions you may have in relation to every day living, technology etc, or 
>>>> if you just fancy listening in, feel free to call. if the helpline is 
>>>> busy, we have been thinking  of allowing around 5 minutes to answer each 
>>>> question, and then arrange to call the person back if they require 
>>>> additional on-going support.
>>>> 
>>>> Calls are charged at local rate, which means they are free from most 
>>>> landlines and mobiles where you have an inclusive minutes allowance. you 
>>>> can get in touch with us by using the following details.
>>>> 
>>>> telephone: 0330 606 0520.
>>>> when asked to enter an access pin, please enter:
>>>> 171608.
>>>> 
>>>> for initial contact for those who have hearing or other impairments and 
>>>> find it difficult to use the phone,, you can also email us at:
>>>> 
>>>> support@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>>>> 
>>>> for security, its worth noting that all calls are logged and recorded by 
>>>> the service, and people abusing the service with prank calls for example 
>>>> will be blocked from calling and reported.
>>>> 
>>>> We look forward to hearing from you!
>>>> 
>>>> thanks for reading,
>>>> 
>>>> Mo.
>>>> 
>>> 
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