Hi, Wondered if anyone had encountered either of these issues: 1. JFW 13 latest, Outlook 2003 Professional. When in an Outlook message, Jaws skips to the bottom, which is particularly annoying if you're replying to a long thread. 2. Using laptop keyboard lay-out, the double press of the laptop key works for a bit, then stops. Any help much appreciated. Richard Richard Godfrey-McKay Telephone: 01738-445 880 Mobile: 07791 452 593