[access-uk] Re: ITV player - parental control buttons not working with jaws

  • From: "john coley" <johncoley@xxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 30 Mar 2012 22:14:19 +0100

Hi Gary, you're not alone. I've had the same problem. Like you I could find 
buttons but they wouldn't work, either with spacebar or enter. Hope someone has 
an answer.
                    John.

  ----- Original Message ----- 
  From: Gary Robinson 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Friday, March 30, 2012 9:54 PM
  Subject: [access-uk] ITV player - parental control buttons not working with 
jaws


  Hi,

  I am trying to watch programmes on the ITV player which have an adult content 
and require the "I am over 18 allow all adult material" button to be pressed 
etc.
  The button doesn't appear to work using Jaws 11,or 13, I've tried it on my XP 
pc and on my new Windows 7 pc. Has anyone come across a solution to this 
problem, apart from getting a sighted person to click on the button with the 
mouse.
  If I try to use the jaws cursor I can't find the line containing the button, 
the screen only shows the "you must select a button to continue" text, i 
presume jaws is not finding the relevant part of the web page in jaws cursor 
mode.
  Is there any way I can locate the control in jaws cursor mode using some kind 
of override command I presume it is being trapped in some kind of active pop up 
window.

  I can't believe I am the only person suffering from this very frustrating 
problem.

  any help gratefully received.

  Thanks

  Gary

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