Hi, Sometimes in HTML e-mails or on particular web pages I cursor aleft/right to verify something, and I find places where, although I am cursoring, JAWS (4.5) says nothing. I thought maybe this was to do with punctuation, but it still happens when I set punctuation to all. If I copy/paste the text into a text editior I get the same result. Why is this? What are those characters? There must be something there because otherwise JAWS would say space. Catherine ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq