Hi, It seems that this site uses a CAPTCHA when one first completes an application form. I know that there are solutions for this, but wondered if anyone else had had problems with the site, and how people found its general navigation/usability. Interestingly, neither the "Accessibility" nor the "Complaints" links seems to work! I'd be interested in views, as I've now logged a verbal formal complaint. Richard Richard Godfrey-McKay Telephone: 01738-445 880 Mobile: 07791 452 593