[access-uk] Re: No Audio on BBC iPlayer

  • From: John Wilson <j.wilson07@xxxxxxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Fri, 27 Feb 2015 17:55:18 +0000

Thanks for this tip, Darran. IN fact, I use C-Cleaner regularly and it hasn't corrected things for me.


John.
On 27/02/2015 16:01, Darran Ross wrote:
*Hi John.*
**
*Well, as it happens, I was just about to come back to the list and report that I've managed to get the audio back on iPlayer. *
**
*I've got absolutely no idea whether or not what I'm about to say is relevant to sorting the problem, but after running CCleaner and doing a clean out of both my internet and registry, everything appears to be working once more.*
**
*If you've got CCleaner perhaps it wouldn't hurt to let it loose on your system to see if you can get the same results? * *I know that's not very methodical or techy, but its all I did between audio on the iPlayer going from not being available to once more being present.*
**
*Good luck.*
**
*Darran*
**
*----- Original Message ----- *

    *From: **John Wilson* <mailto:j.wilson07@xxxxxxxxxxxxx>**
    *To: **access-uk@xxxxxxxxxxxxx* <mailto:access-uk@xxxxxxxxxxxxx>**
    *Sent: Friday, February 27, 2015 3:29 PM*
    *Subject: [access-uk] Re: No Audio on BBC iPlayer*
    *
    *
    *Darran,*
    **
    *I've been getting this now for over four months and cannot work
    out what it is. I think it might have started after I ran a
    malware program to get rid of a browser hijacker I contracted but
    I'm not entirely sure.*
    **
    *If you find out how to make the sound work again, please let
    people know, because I know that there are others also in this
    position.*
    **
    *John.*
    **
    *----- Original Message ----- *
    *From: **Darran Ross* <mailto:darran.ross@xxxxxxxxxxxxx>**
    *To: **Access-UK* <mailto:access-uk@xxxxxxxxxxxxx>**
    *Sent: Friday, February 27, 2015 11:39 AM*
    *Subject: [access-uk] No Audio on BBC iPlayer*
    *
    *
    *Hi List.*
    **
    *Can anyone think of a reason for not getting audio on the iPlayer?*
    **
    *The volume is set to ten, and the mute button hasn't been
    pressed. I've tried several different programmes and the timer
    shows the programme is playing, but I get no audio at all. *
    **
    *Playback is working fine on sites other than this one, youtube
    and 4oD for example.*
    **
    *I used the iPlayer on Wednesday night and everything was fine,
    but since yesterday evening I'm getting no joy at all. Any
    thoughts gratefully received.*
    **
    *Darran*
    **
    **
    **
    *"Never trust a man, who when left alone with a tea cosy...
    doesn't try it on." Billy Connolly*


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