I am out of the office on anual leave, due to return on Monday the 13th of November. If you wish to speak to one of the Ouch team before then, please contact Emma Tracey by email at emma.tracey@xxxxxxxxx or by phone on 020875 25469. http://www.bbc.co.uk/ This e-mail (and any attachments) is confidential and may contain personal views which are not the views of the BBC unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose the information in any way nor act in reliance on it and notify the sender immediately. Please note that the BBC monitors e-mails sent or received. Further communication will signify your consent to this.