Hi Mandy, Barry's suggestion is one way of resolving the issue, but the problem is, I understand, when someone installs Google Chrome and then uninstalls it. Google Chrome leaves behind a legacy which is not removed when the program is uninstalled. If you follow Barry's suggested route and it doesn't seem to work, try: 1. Install Google Chrome again and make it the default browser; 2. While Google Chrome is installed, open Internet Explorer and it should ask you if you want to make IE your default. Say yes to this and then close IE; 3. Uninstall Google Chrome and then reboot. Hopefully this will amend the registry entries that were not removed when Google Chrome was installed and then uninstalled the first time. This is also a known issue with Firefox. John. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Mandy Palmer Sent: 03 April 2012 18:01 To: Access-Uk Subject: [access-uk] Problem with system Hi, I have had this problem before. When I try and click on a link in an e-mail, I get that ping noise and it says Microsoft Outlook has cancelled this operation due to restrictions on your system, please contact your administrater. I think I spoke to Sight and Sound, and there was a very simple solution but can't remember. There were some Toshiba updates and since they were downloaded, a lot of stuff seems to have changed like my system not staying on after I go away, when I had it set to stay on for 2 hours. That's not what I'm worried about though, it's this hyperlink thing. Mandy ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq