[access-uk] Re: Sonata Radio Station Announcer Gone Silent

  • From: "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 15 May 2011 10:06:09 +0100

Hi Paul

I don't know how he has disappeared, but it is not part of the radio, rather 
sent from the server.  That is partly what you pay for in the yearly 
subscription, the maintenance of the database and the tagging of station names 
etc.

I suggest you speak to Luke Williams on Monday.  I am sure he will sort it out 
for you, he is extremely helpful. 


Kind Regards,

Jackie Cairns
J&M Work-Ability

jandm@xxxxxxxxxxxxxxxxxx
www.work-ability.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Paul Benson
Sent: 13 May 2011 23:39
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Sonata Radio Station Announcer Gone Silent

Hello all,

I am seeking assistance. I have had the Sonata for 4 days. Here is what 
happened today. I have had 4 extra stations added to my list. When I switched 
off the Sonata this afternoon, the last radio station broadcasting was one of 
these, and it is an intermittent stream. When I switched the Sonata on again 
this evening, the intermittent stream was no longer being broadcast. When I 
accessed the radio station list, the male voice announcing the list of stations 
had disappeared.

Has anyone else experienced the male voice going silent, and how did you get 
him back please?

I can still get the radio stations to play, by using the up and down buttons, 
and pressing the O.K. button without feedback. I have tried unplugging the 
device, and removing the cable from the router, neither get the male voice 
back. Is the male voice part of the Sonata, or is it transmitted over the 
Internet?

I know there is an option for returning to factory default, but I am wary of 
trying this. Will returning to factory default remove the extra stations I have 
added? Also, does returning to factory default remove any bookmarks?

Paul 
Benson.N‰j÷…é²×‰ÉžØŠiv&z\¢YÂ)–)™¨¶†qëºJªçµúzX¶Ê‚ˍçé¹»®&!ûŠÉžGzÉŠ¶±éjg±¨¶†qëºJªçµúzX¶Ê©Š{y+ç–)·*º{nlj·¢º…êŠË¢iÛ¹È²öjØžjyÉrJ¶šg‰«—'–ZŠxŠyj)¡§zË’·¹ë~·–+²Š²æy}®u²zq²z²y²®¶y

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