I am not certain how to explain this. I am using Windows XP: IE7 and Jaws 10. I have often found on a site such as Tesco and sometimes Sainsbury's, when I add a product it does not always register it is very frustrating as it sometimes results in me adding an item three or four times so having to look carefully at what I am buying although underneath each item once added it does say how many of each has been added: I put this down to something lacking in their sites. Now I am having a similar problem with Facebook no matter whether mobile site or other - the button to add someone simply does not register unless I press f5 afterwards, nor the send a message or the third which I've forgotten. My son, looking at the screen, said that when Jaws says it is on the button it is nowhere near. Question: could I have something set amiss in my IE browser, might it work differently with Firefox which I do have installed or are there any other helpful suggestions or has anybody else experienced anything similar? I do check that the screen is maximised - I did install auto-sizer but it seems to jumble everything up unless I only have one programme open at a time - is that the secret of that programme? Mandy.