[access-uk] Re: Tesco
- From: "Carol Pearson" <carol.pearson29@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sat, 10 Jul 2010 21:41:08 +0100
Alan,
I don't know quite where you're coming from here and am not sure which
screen reader you're using; but how about searching for a word or two on a
page? I'm sure H for Header was working for me in Jaws the other day ...
and I certainly never used cursor right at all ...
If I can help further, even by phone, once I've done a bit more playing, I'd
be happy to do so, if you use Jaws.
--
Carol
carol.pearson29@xxxxxxxxxxxxxx
On Twitter: http://twitter.com/songbird49a
---- Original Message ----
From: "Alan Thorpe" <info@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, July 09, 2010 10:19 PM
Subject: [access-uk] Re: Tesco
Hello
Yes it is a case of not being able to use the site, well
yes we can but we were able to tab between items, arrow
down the list of goods and use the letter h to jump from
heading to heading.
Well the letter h does not work, the down arrow does not
do any thing and we need to press the right arrow 18
times to get from one product to the next. This is only
since the site has been changed.
So where is the help in improving the site when it makes
so much work.
And now we have to add each individual item we are taken
to the top of the list of goods so how many times do we
have to press a key to get back to the place we were last
at .
Just think.
If we want item 10 in our favorites list we need to press
the arrow key 180 times
Then we want item 20, this is a further 360 key presses
So two items took us 520 key presses.
And we are not the only people having this problem, even
a staff member at Tesco is having the same problem so If
they can not do it for their own staff what hope do we
have.
MANY THANKS
ALAN THORPE
TEL. 0114 2207007
MOB. 07961 406739
EMAIL info@xxxxxxxxxxxxx
WEB. www.eyecan.org.uk
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