[access-uk] The "move Button" on BT Yahoo Internet and The Standard Yahoo Mail Screens

  • From: "Timothy D Bamber" <tdbamber@xxxxxxxxxxxxxxx>
  • To: <Access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 25 Aug 2005 02:03:19 +0100

Hi fellow listers,

This may be a long shot!  but here goes!  <smile>  I am a reasonably 
experienced JAWS user and general PC user too, and yet one thing has stumped me 
for the last year or so, since Yahoo re-designed their mail page!  which was, 
about the same time as they joined forces with BT, when they re-designed BT's 
to be like the standard Yahoo mail, and as such the problem is on both!  Since 
then in both the 'move button has been in my experience inaccessible and so I 
wonder, if it has been just me.  I can activate it with the enter key but then 
the options of my folders, come up, now in my case, I have a little residual 
vision so, awkwardly perhaps I can get by with the mouse if I get stuck, but I 
do tend to rely on JAWS and to the best of my JAWS and computer knowledge, the 
menu does not come up in a recognisable and standard way that can be read by a 
screen reader such as JAWS.  I should point out a few things also:

1.  It has on very sporadic occasions, worked, which I cannot explain, the last 
times was months ago
2.    I use nowadays JAWS 6.2 and it still doesn't work!
3.  I did about a year ago, contact technical support about this at BT Yahoo 
Internet, and told them it effected Yahoo as well (as I have an e-mail 
addresses with the ordinary yahoo as well), as well as confirming what the 
access problem was! and they seemed at first, determined to sort out the 
problem!  and said they would get back to me!  

This is all particularly strange I think, as most of Yahoo's options since 
again, about this time, have been given special keyboard shortcuts and  yet 
this "move button" which is where you can move an e-mail into another folder, 
has become less accessible than before, in fact I feel it has become  
completely inaccessible!  What a contrast!  <smile> 

Now I was away from home for some months of this year and overlapping the end 
of last year, but as  far as I can tell, after that initial phone call from BT 
Yahoo, saying that they would look into it, I have heard nothing.  So, I 
thought, I would finally ask other blind or visually impaired computer users, 
and particularly those using JAWS, if they have had a similar problem, if they 
have solved it  and if so how!  

Apologies if this has been asked before!Out of curiosity I was subscribed to 
the 'access-UK' list on yahoo on one of my E-mail accounts, has this list 
replaced it and when exactly when?

I would be most appreciate any ideas to enlighten this issue regarding BT Yahoo 
Internet's and standard Yahoo's "Move Button",, as I have never got to the 
bottom of this!...

Kind Regards,
Timothy Bamber,
E-mail:    TDBamber@xxxxxxxxxxxxxxx

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