[access-uk] Re: Urgent Nokia N86 help

  • From: chris hallsworth <christopherh40@xxxxxxxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Tue, 10 May 2011 19:13:15 +0100

Hi all.
I sure will do. Many thanks for the help. It is greatly appreciated.
Take care.


Chris Hallsworth

On 10/05/2011 17:06, Carol Pearson wrote:
Chris,

After thinking for a while, I reckon it could be some little gremlin in
that the message in his outbox thinks it has to try again to send later
though it's been sent. Does he still have a "Sent" box and are messages
arriving in this eventually?

I would personally go for a Factory Defaults reset and see if that
clears the problem, if you don't find another solution, but it may be
necessary to change some O2 settings, or re-install them, having done this.

Let us know what solves the problem, won't you!

--
Carol P
---- Original Message ----
From: "chris hallsworth" <christopherh40@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, May 10, 2011 12:55 PM
Subject: [access-uk] Urgent Nokia N86 help

Hello all.
Sorry in advanced if this message appears as urgent, but
you will understand why from the below.

My friend Gary Price has a Nokia N86. In the last week,
he has been sending multiple copies of the same text
message to his contacts, particularly myself. He is with
O2. He rung them up last week and they say everything is
fine at their end. But they were willing to send him a
new sim, which he now has. Unfortunately the problem is
still occuring. What is happening is he sends a message
and it goes without trouble. However in his outbox he
notices that the message will be re-sent, followed by a
time. As a result the same message is sent one or more
times. Eventually the phone refuses to send any more text
messages; it goes straight to his outbox. He is scared as he is
thinking his phone might be packing
up. He has not had it long either.
Just to let you know, in case this makes any difference,
he puts his phone in power saving mode and he puts his
phone in offline mode at night. So please advise on what
he should do. Now, before any of you go snobby on me, he
could write this out himself, but since I am more
technically inclined I can explain it in a better way.
Hope you understand. Please, please respond as soon as possible.
Many thanks. It is greatly appreciated.
Take care.
--

Chris Hallsworth
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