Hi, Whenever I call a call centre on my iPhone that requires me to select an option such as my bank or mobile phone company, I can only get the keypad to talk by holding the iPhone flat. However, this has the effect of putting it on speaker phone. When I hold it upright close to my head, nothing happens when I tap the screen. I'm using an iPhone3GS. Is this normal or is there a way I can get it to work without putting it on speaker phone? Thanks, Ed