[access-uk] Re: Wireless network and the dreaded Norton

  • From: "Andrew Hodgson" <andrew@xxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 18 Apr 2005 18:41:19 +0100

Hi,

Whilst I am glad you have sorted the problem, the fact remains that you
should have still been able to get on the network with Norton!

The wireless network is just a straight TCP/IP connection as far as
Norton and other products go, so it should have worked.  The only thing
I was wondering was whether the firewall in Norton and Service Pack 2
were both on at the same time (you will have to forgive me as I don't
use Norton).

Thanks.
Andrew. 

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Clive Pallett
Sent: 18 April 2005 15:17
To: Access-UK
Subject: [access-uk] Wireless network and the dreaded Norton

Hello everyone,

I am pleased to report we have now successfully set up our wireless
network using the Netgear DG134G router.  the only problem we had was
with my Toshiba laptop.  when I set up my machine to access the network
and connected to the web for the first time, a security alert came up
warning me the firewall had been turned off and to go into my Norton
product to solve the problem.  At first I thought it was the wireless
card so I rebooted without it and the same box kept popping up.  I was
locked out of the network and couldn't get on the web.  thanks to Barry
Hill for sending the info to remove Norton.  I had Norton Internet
Security and Anti-Virus installed and as I purchased the machine two
weeks ago I knew it would have the latest software.  Using one of our
desktop PC's,  I downloaded SymNRT.exe, the Norton removal tool for
versions
2004 and 2005.  Unfortunately, there is no keyboard access,  you need a
mouse to run the program, which strips Norton right out of your system.
If you cannot see the screen you will need sighted assistance.  After
rebooting I had to run the network wizard again, making sure to select
the Windows firewall to allow access to the network.  I then installed
AVG 7.0 Free edition with no problems.

I have saved the Norton removal tool for future use, in the event of a
complete reinstall of the Toshiba recovery CD.

Best wishes,

Clive Pallett



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