Hi Damon, I'm working from memory here so hopefully others will put me right if I start making things up :-) To answer you, yes, if Talks is installed successfully it should start singing straightaway. You should install Eloquence first then Talks. If you do it the other way around it's not a big deal though. Talks will still work fine but you may need to do couple of adjustments first. I am not really sure why Talks is not talking after you have installed it I am afraid. You need to give us more details. What phone is it, is it a new phone or one that had Talks on it installed before for instance. It might be that your phone isn't set to accept all application installations for example. Apology if you know all this already; I am working on the assumption that it is your first time to have a go at installing Talks. Cheers, Amro ----- Original Message ----- From: Damon To: access-uk@xxxxxxxxxxxxx Sent: Saturday, July 24, 2010 3:19 AM Subject: [access-uk] Re: at Damon thank you Amro. Sadly I already uninstalled it before seing this and managed to download an older version of Nokia PC Suite. The one on the Nokia site just wouldn't install and kept generating a 'send error report to microsoft' screen; I suspected that it was because my Netbook isn't up to it. I've had a go at installing the talks and eloquence software onto my phone by continually pressing the left soft key button 1, going through a few beeps and just hoping that they installed OK via the phone's cable. Couldn't get it talking though. Was it supposed to talk straight away? Cheerio. It's gone 3 o'clock and I'm still up. My little boy will doubtless wake me in 4 hours. ----- Original Message ----- From: Amro Bilal To: Access-UK Sent: Saturday, July 24, 2010 1:43 AM Subject: [access-uk] at Damon Hi Damon, first here's again a reply I sent that didn't make it to list for some reason- O.K. try downloading from http://www.blindsea.com/3software PC Suite is there. I can never update Nokia PC Suite on either of my two machines without quitting Eset first. If Eset is running the download gets to 99% and then it sorts of hangs for ever. It's the only time ever I have any issues with downloading and Eset. Most weird as I've used Eset for nearly three years without a glitch otherwise. Now to disable Eset do the following: click on the Eset system tray icon and then choose disable Antivirus and antispyware protection from the dropdown menu. That's it! To re enable Eset after you're done click on that option again. If you can't see that disabling option on the dropdown menu, you may need to first open Eset's main menu and then using your screen reader virtual mouse to click on change display mode to toggle the display mode from standard to advanced. One thing for sure that there is no need at all to uninstall Eset. HTH and write back if you are still having problems. __________ Information from ESET Smart Security, version of virus signature database 5307 (20100723) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 5307 (20100723) __________ The message was checked by ESET Smart Security. http://www.eset.com