[access-uk] Re: disability bill?
- From: catherineturner2007@xxxxxxxxxxxxxx
- To: access-uk@xxxxxxxxxxxxx
- Date: Tue, 19 Feb 2008 21:56:38 +0000
Hi Billy,
I can understand you feeling annoyed. Do you feel calmer than on the
night in question though? Do you think you could go in and ask to
talk to the manager about the issue? It seems strange there was no
phone number and it would be good to talk to them about the problem.
They certainly shouldn't be using the accessible loo for storing
things - that negates the whole point of an accessible loo.
As for the key issue - sometimes people say they don't want to have to
ask for a key; and since the staff there don't understand the need not
to store things in the accessible toilet they probably wouldn't
understand that some people have invisible impairment which might
cause difficulty for some people asking for the key. But it does
sound to me overall like a key would be a good idea...
Catherine
On 2/19/08, TrueBlue & Proud <billy72@xxxxxxxxxxxxxxxx> wrote:
> hi guys,
> I experienced a really baffling thing last Saturday night. I took my wife
> Anne out for a little Karaoke at our local public house.
>
> The pub in question has just been taken over and refurnished by it's new
> owners.
> The new owners have spent a fortune getting the old place up to scratch,
> including putting in a disabled toilet, which I thought was a really great
> Idea. Until I went to use the facility later that evening.
>
> First of all. My good lady had Informed me that the disabled toilet was
> being used by other customers.
>
> I thought at first, she was pulling my leg, but when I went into the toilet,
> I could tell right away, that my wife was quite correct in what she was
> saying.
>
> I was shocked to find the vandals had been in there as well. There was
> no running water, as the water tap was not working, so you couldn't wash up
> after you. Also the toilet bowl was damaged so much so, that it was
> impossible for anyone to sit down and do what ever they had to do, and of
> course I had to try my best to clean up the filthy mess of Urine sprayed
> over the bowl itself.
> If that wasn't bad enough, there were piles of bar room tables and chairs
> stored in there as well. I had to plough my way through them on my way in
> and out of the door.
>
> I don't mind telling you all, I was a little shaken, when I returned to my
> wife Anne, so much so, she wanted to complain to the bar staff there and
> then, but I just wanted to try forget about what had just happened.
>
> I just don't understand why there was not some kind of lock on the disabled
> toilet door. Which would mean any disabled person needing to use the toilet,
> would have to approach the bar staff for a key.
>
> The best of it was. There was another Gents & Ladies toilet in the bar room.
>
> I'm not really sure if there is anything in the disability act that would
> cover such a problem, but if not there should be.
>
> PS. I tried to get in touch with the manager next day by telephone, but
> there wasn't a phone number available for the public house.
> Really annoyed,
> Billy & Anne
>
>
>
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