[access-uk] Re: frustration with tiscali

  • From: "Jackie Cairns" <cairnsplace@xxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 16 Feb 2008 11:32:44 -0000

Yes Derek, it's 14 days in what they describe as a "cooling period." You need to check this though because some providers may differ. Either way though, Husna has them by the scruff of the neck. Make no mistake I'd sink them too!


Jackie

Email: cairnsplace@xxxxxxx
Skype Name: Cairnsplace
----- Original Message ----- From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, February 16, 2008 11:24 AM
Subject: [access-uk] Re: frustration with tiscali


Jackie says

"Husna, tell you what I'd do?  Cancel your Direct Debit.  You are legally
entitled to do this,"

Is there not also  a legal right  to cancel the contract within a  certain
period of time (not sure if it's 7 or 14 days)  when placing the order via
telephone.

Regards,  Derek

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