Barry thanks for that and have passed it on. Hazel ----- Original Message ----- From: Barry Toner To: access-uk@xxxxxxxxxxxxx Sent: Monday, July 16, 2012 4:06 PM Subject: [access-uk] Re: help for a friend Hi, I don't' have this client but I'd guess either ctrl b, or ctrl + shift + b might do it. Failing this look under Tools, (alt T), it will no doubt be there and give yout he keystroke. Or another place it might be hiding is under View (alt V). Regards, Barry. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Hazel & Kim Darvell Sent: 16 July 2012 12:36 To: access u k Subject: [access-uk] help for a friend I have a friend who is on windows 7 and Live mail, is there anyone out on list who can tell me which keys with jaws she needs to use to get into her address book. Thanks in advance Hazel