Hi Richard. Try using another usb. My computer occasionally does this with two of my four usb's. Andy ----- Original Message ----- From: Richard Godfrey-McKay To: Access-Uk@Freelists. Org Sent: Saturday, November 04, 2006 3:03 PM Subject: [access-uk] hp6200c with xp Anyone know why my pc can't see this scanner (newly instlled)? Worked on old PC but doesn't seem to on new one. Thanks. Richard Godfrey-McKay Telephone (01656) 657 516 Mobile (07791) 452 593