[access-uk] Re: internet & telephone shopping
- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sat, 1 Apr 2006 00:02:12 +0100
Hi.
No, I believe there are a few companies who don't have telephone ordering.
Online ordering is completely automatic, so if you have to have telephone
ordering, you have more staff, and consequently, more overheads. You would
probably find that those who don't have telephone ordering, sell cheaper,
and I could certainly live with that. I order on the phone very rarely
nowadays, as you always get an electronic invoice, and a record of what you
order in an accessible format, if you order online. Order on the phone on
the other hand, and you get some till receipt that you can't read. Just my
view.
All the best
--
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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
James O'Dell
Sent: 31 March 2006 22:53
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: internet & telephone shopping
I guess that is a decision that is completely up to the company. In some
cases they may find that allowing telephone ordering will increase their
overheads and subsequently their sale prices, and that oculd undermine the
whole thing.
James
----- Original Message -----
From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
To: "access-uk" <access-uk@xxxxxxxxxxxxx>
Sent: Friday, March 31, 2006 9:13 PM
Subject: [access-uk] internet & telephone shopping
> Hi all
> Is Tescos the only retailer in UK that offers internet shopping,
> but won't take telephone orders as an option to using internet?
>
> What is general view, if a company offers internet shopping, should
> they also offer telephone orderline?
>
> The point being sometimes one may find it's easier, quicker, to place an
> order by phone, compared to internet.
> Regards,
> Derek
>
> e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx
>
>
>
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