HI Alexander, Once you've clicked on the link to download the software, try accessing the Information bar with ALT N, and then arrowing through the choices. This is assuming your running XP SP2, and the popup blocker is the actual problem. Cheers, Mark Mark Matthews E-mail: mark.matthews53@xxxxxxxxxxxx MSN/Windows Messenger: markmatthews3@xxxxxxxxxxx Webpage: http://www.qsl.net/gw0wgk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of alex-acts2v4 Sent: Saturday, February 12, 2005 4:14 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] it's IE that's blocking the download, not AVG as far as I can now ascertain Re: Re: How can I temporerally turn AVG off Hi again Barry and all, it seems that it is IE that is blocking my download of the 3650 PC suite. Since Nokia is not available to talk to until Monday, can anyone else through some light on this please? Alexander Shannon ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq