Hi, I'm not really going to give an exact answer, but if this Pirate Memory is the Klango game, I wouldn't even bother trying to work out why it's not working well, because that game is a demo, and we're very unsure that this company is still interested in making and supporting the games, because I and someone else was having problems with the Klango program that you need to install before you can even play the game, it wouldn't talk in menues, I sent many emails to the support team, got tickets opened, but noone ever got back to me, and the site is also really out of date as well. Ari