Hi all, I have recently joined audible.co.uk and have purchased my first book. I thought all my problems had been resolved, however, when I go to open the files for my book I am asked for my user name and password, and when I enter what I believe to be the correct information I am told that there is a problem. Can anyone think of a way that I can access the correct information online, as the e-mail from audible that I thought would contain both the username and password only seems to contain the user name. Please note that I will be speaking to audible support tomorrow afternoon if no-one can come up with an answer to my problem by then so it will not be a problem if I do not get any replies to this message. Thank you in advance to anyone who can help. Alexander Shannon ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq