Hi All, This is a followup to my post last week concerning .xps files, microsoft's alternitive to pdf files. Viewing these files requires a download from microsoft. Having done this, I noticed that xp pro was very slow to shut down. Following day, there were some updates to xps reader. It appears that the update failed to install as I am prompted to accept the same update every day and since this, xp fails to shut down correctly. Just a warning in casse this happens to someone else. Off to do some googling now to try and sort it. Incidently, the reader did not appear to be accessible. Keith ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq