I think they may have a point, Derek. It is true that in days gone by
braille statements were embossed onto single-sided perkins-sized sheets. At
first these were posted in cardboard cyllindars but they were often
difficult to extract, especially if the statement was several pages long and
so thick they had to be squashed into the cyllindar.
Then they arrived in big envelopes and my letterbox was slightly too narrow
to accommodate these very large envelopes so frequently the envelope and its
contents became damaged.
The new book style is indeed on a4 paper and are much slimmer for the
purpose of storage than the large Perkins sheets.
Alison
stoere
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Derek Hornby
Sent: 29 November 2015 12:43
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: the wrong question - was braille statements RNIB
sides with the Ombudsman
What about the size. Is it a4 size.
My bank used to do bigger than a4 but changed to a4 and gives
reasons
which are:
the single sided statement previously provided were on pages that
were wider than A4 size. This meant they were bulky and didn't fit
through
a standard letter box. As a result some of its customers who were
using
the Braille service weren't receiving their statements.
I am amazed that a braille statement can be so bulky that it won't
go
through the letter box!
Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of CJ &AA MAY
Sent: Sunday, November 29, 2015 9:50 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: the wrong question - was braille statements
RNIB sides with the Ombudsman
My bank statement arrives in book style with braille on both sides of
the
paper and all the stuff about interest rates and overcharge costs etc.
precede the statement information.
Alison
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of
Iain Lackie
Sent: 28 November 2015 21:41
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: the wrong question - was braille statements
RNIB
sides with the Ombudsman
As far as Bank of Scotland is concerned, we get the same information.
Iain
On 28 Nov 2015, at 9:13 p.m., Derek Hornby
<derek.hornby_uk@xxxxxxxxxxxxxxx>
wrote:
But the standard print statements from HSBC do have the
statement details on one side of the print page.
The back of each print page, is just general information,
and the Braille users don't get all that!
So how come sighted customers are given more information compared
to the Braille users.
Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Iain Lackie
Sent: Saturday, November 28, 2015 8:51 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: the wrong question - was braille statements
RNIB sides with the Ombudsman
If you were a sighted person, that is exactly what you would get. It's
called equality.
Iain
On 28 Nov 2015, at 7:37 p.m., Paul Roberts <anorack@xxxxxxxxxxxx>
wrote:
When I started geting Braille statements from the then lloyds TSB,
back in
1997, they used to come on single sheets of paper with writing on just
the
one side, and i'd put these in a large ringbinder folder.
As of I think 2011, the statements started coming in little Braille
booklets, which was OK, Except I now had to find a new home for my
statements from then on.
have got used to the idea of booklets as they do give you more info,
the
problem is that after your statements, you then get the same info at
the
back of every book and as this is Braile, this can get rather tedious.
Paul.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of
Peter Beasley
Sent: 28 November 2015 10:01
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: the wrong question - was braille statements
RNIB
sides with the Ombudsman
My bank statements from Barclays are not stapled together and ar
written on
one side only which seems to me to be a waste of paper.
-----Original Message-----
From: Henry Miller
Sent: Friday, November 27, 2015 8:41 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: the wrong question - was braille statements
RNIB
sides with the Ombudsman
Hi
I do also prefer single sided sheets. When double pages are stapled
together it is not easy to read the Braille pages and Not all of us
have
learnt Braille from an early age.
Maybe the compromise would be if it has to be double sided braille
then
the braille pages should be either connected via a treasury tag or
bound to
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