Aarrrggghhh. Tom can you contact the insurance company. Issues have not been
resolved.
Ellen
Sent from my iPhone
Begin forwarded message:
From: support@xxxxxxxxxxxxxx
Date: April 12, 2022 at 10:45:25 AM CDT
To: eknapton@xxxxxxx
Subject: ACTION REQUIRED: Issues with your Certificate of Insurance (COI)
[Facilitron]<https://facilitron.com>
Hi Ellen,
On 04/04/2022 at 1:54 pm EDT, you uploaded a certificate of insurance for your
upcoming reservation(s) at Austin Independent School District.
Details about your Austin Civic Wind Ensemble event can be found
here<https://www.facilitron.com/dashboard/reservation/HNY37U52GM9W>
Unfortunately, there are some issues with your certificate that must be
corrected as soon as possible. If you believe that your certificate is valid
and have requested a review, our team will contact you with more information
and next steps.
Issue(s) with your Certificate of Insurance (COI)
Sexual Abuse & Molestation Aggregate Limit:
* The Sexual Abuse & Molestation (SAM) Aggregate limit must be at least:
$100,000
Certificate Holder Address:
* The certificate holder address in the Certificate Holder section must
match and be exactly formatted as:
4000 S I-H 35 Frontage Rd
Austin, TX 78704
OR
4000 S IH-35 Frontage Rd
Austin, TX 78704
Please ask your insurance broker/producer to correct the issues listed above
and upload your corrected certificate by clicking
here<https://facilitron.com/upload/insurance?id=624b30b50790fa1974d0ed48&broker=false>
or logging into your Facilitron
Dashboard<https://www.facilitron.com/dashboard/insurance>.
Please see this support
page<https://support.facilitron.com/support/solutions/articles/33000237055-how-do-i-upload-my-insurance-certificate->
for further instructions.
We urge you to contact your insurance broker/producer as soon as possible to
avoid a possible suspension of your reservation.
Thank you,
The Facilitron Team
We bring communities and spaces together.
1-800-272-2962 | support@xxxxxxxxxxxxxx
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