Don't install the Windows 10 Creators Update on your own, Microsoft advises
Wait for Windows Update to ensure your hardware works properly, Microsoft
says.
Ian Paul By Ian Paul
Contributor, PCWorld |
Apr 26, 2017 7:03 AM PT
windows 10 creators update prompt
Credit: Brad Chacos/IDG
Microsoft would prefer it if you didn't try to install the Windows 10
Creators Update yourself. Instead, the company is encouraging everyone but
advanced users to wait for the Creators Update to become available via
Windows Update. That means workarounds for excited users, like the Media
Creation Tool or the Windows Update Assistant, are discouraged.
The reason for all this hesitation, according to Microsoft, is that the
company wants to iron out any issues for specific hardware configurations
before making the upgrade available to affected PCs via Windows Update.
Microsoft is doing this using the feedback mechanisms in Windows Insider
builds, as well as general feedback from users currently running the
Creators Update.
Microsoft says it usually takes one of three steps when there's a
problematic issue in the Creators Update:
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1.Document the issue and provide some troubleshooting advice on places like
the company's forums.
2.Add a fix to Windows or work with a hardware maker to make a driver
change.
3.Block impacted devices from receiving the Creators Update via Windows
Update.
One issue that Microsoft cites as an example is a problem with certain
Broadcom bluetooth radios that are having connectivity issues. Microsoft
posted some troubleshooting advice on the company's forums once the issue
was identified. The company also temporarily blocked anyone else with the
same radio from getting the Creators Update over Windows Update. The company
plans to remove the block once a solution is found.
[ Further reading: The Windows 10 Creators Update's best new features ]
The story behind the story: Microsoft's old school software testing team
was greatly reduced a few years ago, and it's pretty clear that the Windows
Insider program isn't picking up the slack in full. So it's not surprising
to see Microsoft encourage patience for those who want to upgrade. The
Anniversary Update also had several issues in its early days, such as Kindle
devices triggering the dreaded BSOD, broken webcams, and the infamous
freezing issue. Annoying, undiscovered bugs are likely the new normal for
the early days of Windows feature releases. As a result, most users should
get used to waiting a little longer than expected for Microsoft's latest and
greatest.
This story, "Don't install the Windows 10 Creators Update on your own,
Microsoft advises" was originally published by PCWorld.
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