[dbaust] Travel to Hobart - Mercure Hobart

From: Erika Webb <erikaweb@xxxxxxxxxxxx>
To: Erika Webb <erikaweb@xxxxxxxxxxxx>
Date: Mon, 9 Jul 2012 19:40:58 -0700 (PDT)
Travel to Hobart - Mercure Hobart Sent: Tuesday, 10 July, 2012 7:08 AMFrom: 
"Wayne Hawkins" <wayne.hawkins@xxxxxxxxxxxx>
Hi all,
I thought this might be of interest for anyone planning a trip to Hobart.
In an Australian-first, Mercure Hobart has modified eight of its rooms to cater 
specifically for visitors with hearing or vision impairment.
General manager of Mercure Hobart, Adrian Sampson, said "Just as we cater to 
the requirements of business travellers, we've realised the need to adapt our 
services for those living and travelling with a disability. We recognise that 
having a disability means more than just mobility - hence we updated our public 
areas services and adapted a number of accommodation rooms to cater to the 
needs of travellers with a hearing loss or vision impairment."
The rooms have been updated with a range of fixed and portable features for the 
deaf and hard of hearing including tactile technology such as an alarm clock 
with strobe light, an under-pillow vibrating pad which is reponsive to the 
hotel's fire alarm as well as an independent room door bell and telephone unit.
For the vision impaired, Mercure has included large dial button and display 
screen telephones, touch reactive alarm clocks, increased room lighting, audio 
versions of the room compendium, room service menus and emergency and 
evacuation information as well as in-room stationery and door signage in 
Braille.
Mercure Hobart worked in partnership with Hearing Link Tasmania, The Tasmanian 
Deaf Society and Royal Guide Dogs Tasmania to implement the changes, which are 
an Australian-first.
CEO of The Tasmanian Deaf Society and Hearing Link Tasmania (a division of 
Tasdeaf), Gordon Melsom, said "We are delighted to have been involved in this 
visionary initiative of the Mercure Hobart. We hope that other Tasmanian 
organisations will follow this lead in providing appropriate facilities for 
this significant part of the community."
Mercure also reiterated that it welcomes guide dogs and hearing assistance dogs 
after, earlier this year, a vision impaired man and his family were refused 
accommodation at a NSW central coast motel because of his guide 
dog.http://www.hospitalitymagazine.com.au/accommodation/motel-breaches-discrimination-law-with-guide-dog-r
Mercure Hobart156 Bathurst StreetHobart TAS 7000
Tel : (+61)3/62326255Fax : (+61)3/62347884Mail : 
<reservations@xxxxxxxxxxxxxxxxxxxx>
RegardsWayne HawkinsDisability Policy AdvisorAustralian CommunicationsConsumer 
Action NetworkSuite 402Level 4, 55 Mountain StUltimo NSW 
2007<wayne.hawkins@xxxxxxxxxxxx>www.accan.org.auPh: 02 9288 4000Direct: 02 9288 
4003Mobile: 0412 543 016Fax: 02 9288 4019TTY: 02 9281 5322Follow us on twitter 
@ACCAN_AU
[dbaust] Travel to Hobart - Mercure Hobart

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