[etni] UPP - a very disappointing experiencae
- From: "philippa Bacal" <pgbacal@xxxxxxxxx>
- To: <etni@xxxxxxxxxxxxx>
- Date: Tue, 5 Nov 2013 15:22:12 +0200
I asked one of my parents to order a book from UPP (as it was unavailable in
Jerusalem) and she ordered it via the UPP internet site and paid by credit
card. This was a month ago and as yet she hasn't received the book.
She is very busy so only called today. She was told they couldn't help her,
but asked her to send an email to the company in charge of their internet
orders. They basically passed the buck. Has anyone else had this
experience?
Instead of becoming more efficient, I see the opposite. I usually order
books from a person on the time, but my parent was too busy. I wouldn't
recommend using the UPP site to order, only to phone in the orders.
**************************************
** Join ETNI on Facebook
https://www.facebook.com/groups/31737970668/
** ETNI Blog and Poll
http://ask-etni.blogspot.co.il/
** Etni homepage - http://www.etni.org
** post to ETNI List - etni@xxxxxxxxxxxxx
** help - ask@xxxxxxxx
***************************************
Other related posts: