[etni] Re: UPP - a very disappointing experiencae - by philippa Bacal
- From: Daphne Eden <Daphne@xxxxxxxxx>
- To: "etni@xxxxxxxxxxxxx" <etni@xxxxxxxxxxxxx>
- Date: Wed, 6 Nov 2013 08:56:14 +0000
Dear Etniers,
The unfortunate incident Philippa mentions comes under the heading of the
"teething problems" of any new service and, in fact, it occurred barely a month
after we launched our online book ordering option.
We would like to point out, however, that Philippa did not get all the facts
straight. As soon as this error came to our attention the mother in question
received both an apology and the book!
We are happy to tell you that many parents/teachers/students have already
successfully used this online ordering option and we hope many more will do so
from now on.
The UPP team
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- » [etni] Re: UPP - a very disappointing experiencae - by philippa Bacal - Daphne Eden