[gps-talkusers] I took the leap! But!!!
- From: "Percy Garrett" <percygarrett@xxxxxxxxx>
- To: <gps-talkusers@xxxxxxxxxxxxx>
- Date: Tue, 2 Jul 2013 15:15:08 -0500
Charles, I took your counsel and took the leap of faith. The three year version
is installed on my Iphone. It seems to be working well in most areas. However,
after inputting my subscription information I made a grammatical error in my
email address and was unable to correct It neither by deletion or cancellation.
The APP will not allow me to delete my email address so that I can correct it.
There is no cancel button and start over. I called Apple tech support and we
turned the phone off and restarted it. When we returned to the Seeing Eye APP,
the subscription information was gone. It previously gave me the option to
input my information now or later in settings; however, I went into phone
settings and the Seeing Eye App setting with no success. The Seeing Eye APP
does not show up in phone settings. The subscription button in the App settings
menue does not open when double tapped. Because of this problem, I cannot use
the App on another device or a future phone without paying the full cost again.
Please help! Many thanks for such a wonderful and promising GPS App.
Percy Garrett
From: gps-talkusers-bounce@xxxxxxxxxxxxx
[mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Charles LaPierre
Sent: Tuesday, July 02, 2013 1:49 PM
To: gps-talkusers@xxxxxxxxxxxxx
Subject: [gps-talkusers] Re: One more thought about a demo
Hi Wendy and all,
Depending on where you are it may take some time for the app to get propagated
to all iTunes servers. So hang tight and keep checking the app store. Search
for “Seeing Eye GPS” should find the product if it’s in your iTunes server. I
was able to find it after a couple hours, and it took Mike an extra hour for
him to see it, so it is making its way out to everyone it just will take a
little time.
Also if anyone is having any issues with the product hold off calling Sendero
as we are getting flooded with calls. We will be sending out a formal press
release shortly with links to the manual and the email address you should use
if you have any issues.
Thanks.
Charles LaPierre, CTO Sendero Group
Developers of accessible GPS and distributors of technology for the blind
Office Phone: 888-757-6810
Email: Charles@xxxxxxxxxxxxxxxx
Sendero web: http://www.senderogroup.com <http://www.senderogroup.com/>
General GPS Web: http://www.AccessibleGPS.com <http://www.accessiblegps.com/>
From: gps-talkusers-bounce@xxxxxxxxxxxxx
[mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Wendy
Sent: Tuesday, July 02, 2013 11:37 AM
To: gps-talkusers@xxxxxxxxxxxxx
Cc: <gps-talkusers@xxxxxxxxxxxxx>
Subject: [gps-talkusers] Re: One more thought about a demo
But the app doesn't show up in the App Store.
On Jul 2, 2013, at 11:36 AM, "Charles LaPierre" <charles@xxxxxxxxxxxxxxxx>
wrote:
Hello Michael and all,
I appreciate that everyone would like to try the app first before purchasing
it, but we currently do not have a way to offer a demo. Maybe this will be one
of the features we should work on next.
Unfortunately Michael, the end user license agreement prohibits users from
sharing the app with others, if they do not only is it a violation of the end
user license agreement, not to mention Apples own license agreement, but you
would be taking up a slot of the # of devices they can install their app on.
If you are worried about the performance then please wait and see how others
like the app first. We have had over 100 beta testers testing the app and all
of them were very impressed with the performance and the level of detail on how
we describe intersections, and guide you along your route just like we do with
all our other Sendero GPS products.
We waited over a year until Sendero was satisfied it met our own standards of
excellence before we submitted the app, and we are hard at work on the next
version.
We will also get user’s feedback in the form of a online poll to allow users to
vote on which features they want to see in the product next, stay tuned for
that announcement.
Sendero has been making accessible GPS products now for over 13 years, we know
what our users want, how it should be spoken, what should be spoken first etc.
The product will only get better over time, so take the leap of faith as so
many others have. Gil Luts and Bob Sweetman did over 13 years ago and invested
in Strider a backpack GPS solution that was soldered together by myself, and
now we have an app in the palm of your hand that would run circles around that
15 pound backpack.
Thanks.
Charles LaPierre, CTO Sendero Group
Developers of accessible GPS and distributors of technology for the blind
Office Phone: 888-757-6810
Email: Charles@xxxxxxxxxxxxxxxx
Sendero web: http://www.senderogroup.com <http://www.senderogroup.com/>
General GPS Web: http://www.AccessibleGPS.com <http://www.accessiblegps.com/>
From: gps-talkusers-bounce@xxxxxxxxxxxxx
[mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Michael Malver
Sent: Tuesday, July 02, 2013 9:11 AM
To: gps-talkusers@xxxxxxxxxxxxx
Subject: [gps-talkusers] One more thought about a demo
Is there someone off list to whom people could write to give feedback.
For myself, I’d be willing to pay $6.00 for one month of subscription. This is
slightly more than $69.00 a year, but would let me test the app without sinking
tons of money into it. It would also allow people with very limited incomes to
purchase a month’s subscription when they could afford to do so.
I would hate to see this list cluttered with responses by people who either
hotly disagree or agree with this idea, but I’d love to know where to send this
suggestion in the hopes it could be implemented and others could benefit in the
future.
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- » [gps-talkusers] I took the leap! But!!! - Percy Garrett