[gps-talkusers] IPhone more useful apps

  • From: "Cheree Heppe" <cheree@xxxxxxxxxxxx>
  • To: <gps-talkusers@xxxxxxxxxxxxx>
  • Date: Thu, 25 Mar 2010 21:24:51 -0700

                          Cheree Heppe here:

Check this app out.

Article follows.

 IPhone App to Sidestep AT&T

         By [7]DAVID POGUE

    For a little $1 [8]iPhone app, Line2 sure has the potential to shake up
    an entire industry.

    It can save you money. It can make calls where [9]AT&T's signal is
    weak, like indoors. It can turn an [10]iPod Touch into a full-blown
    cellphone.

    And it can ruin the sleep of cellphone executives everywhere.

    Line2 gives your iPhone a second phone number -- a second phone line,
    complete with its own contacts list, voice mail, and so on. The company
    behind it, Toktumi (get it?), imagines that you'll distribute the Line2
    number to business contacts, and your regular iPhone number to friends
    and family. Your second line can be an 800 number, if you wish, or you
    can transfer an existing number.

    To that end, Toktumi offers, on its Web site, a raft of [11]Google
    Voice-ish features that are intended to help a small businesses look
    bigger: call screening, Do Not Disturb hours and voice mail messages
    sent to you as e-mail. You can create an "automated attendant" --"Press
    1 for sales," "Press 2 for accounting," and so on -- that routes
    incoming calls to other phone numbers. Or, if you're pretending to be a
    bigger business than you are, route them all to yourself.

    The Line2 app is a carbon copy, a visual clone, of the iPhone's own
    phone software. The dialing pad, your iPhone Contacts list, your recent
    calls list and visual voice mail all look just like the iPhone's.

    (Let's pause for a moment here to blink, dumbfounded, at that point.
    [12]Apple's rules prohibit App Store programs that look or work too
    much like the iPhone's own built-in apps. For example, Apple rejected
    the Google Voice app because, as Apple explained to the [13]Federal
    Communications Commission, it works "by replacing the iPhone's core
    mobile telephone functionality and Apple user interface with its own
    user interface for telephone calls." That is exactly what Line2 does.
    Oh well--the Jobs works in mysterious ways.)

    So you have a second line on your iPhone. But that's not the best part.

    Line2 also turns the iPhone into a dual-mode phone. That is, it can
    make and receive calls either using either the AT&T airwaves as usual,
    or -- now this is the best part -- over the Internet. Any time you're
    in a wireless hot spot, Line2 places its calls over Wi-Fi instead of
    AT&T's network.

    That's a game-changer. Where, after all, is cellphone reception
    generally the worst? Right -- indoors. In your house or your office
    building, precisely where you have Wi-Fi. Line2 in Wi-Fi means
    rock-solid, confident reception indoors.

    Line2 also runs on the iPod Touch. When you're in a Wi-Fi hot spot,
    your Touch is now a full-blown cellphone, and you don't owe AT&T a
    penny.

    But wait, there's more.

    Turns out Wi-Fi calls don't use up any AT&T minutes. You can talk all
    day long, without ever worrying about going over your monthly allotment
    of minutes. Wi-Fi calls are free forever.

    Well, not quite free; Line2 service costs $15 a month (after a 30-day
    free trial).

    But here's one of those cases where spending more could save you money.
    If you're in a Wi-Fi hot spot most of the time (at work, for example),
    that's an awful lot of calling you can do in Wi-Fi -- probably enough
    to downgrade your AT&T plan to one that gives you fewer minutes. If
    you're on the 900-minute or unlimited plan ($90 or $100 a month), for
    example, you might be able to get away with the 450-minute plan ($70).
    Even with Line2's fee, you're saving $5 or $15 a month.

    Line2 also lets you call overseas phone numbers for [14]Skype-like
    rates: 2 to 5 cents a minute to most countries. (A full table of rates
    is available at [15]toktumi.com.) As a handy globetrotters' bonus,
    calls home to numbers in the United States from overseas hot spots are
    free.

    All of these benefits come to you when you're in a Wi-Fi hot spot,
    because your calls are carried by the Internet instead of by AT&T.
    Interestingly enough, though, Line2 can also make Internet calls even
    when you're not in a hot spot.

    It can, at your option, place calls over AT&T's 3G data network, where
    it's available. Every iPhone plan includes unlimited use of this 3G
    network -- it's how your iPhone sends e-mail and surfs the Web. So once
    again, Line2 calls don't use up any of your monthly voice minutes.

    Unfortunately, voice connections on the 3G network aren't as strong and
    reliable as the voice or Wi-Fi methods. Cellular data networks aren't
    made for seamless handoffs from cell tower to tower as you drive, for
    example -- there's not much need for it if you're just doing e-mail and
    Web -- so dropped calls are more likely. Fortunately, if you're on a 3G
    data-network call and you walk into a hot spot, Line2 switches to the
    more reliable Wi-Fi network seamlessly, in midcall.

    Whenever you do have an Internet connection -- either Wi-Fi or a strong
    3G area --you're in for a startling treat. If you and your calling
    partner are both Line2 subscribers, Line2 kicks you into superhigh
    audio-quality mode (16-bit mode, as the techies call it).

    Your calling partners sound as if they're speaking right into the mike
    at an FM radio station. It's almost too clear; you hear the other
    person's breathing, lip smacks, clothing rustling and so on. After
    years of suffering through awful cellphone audio, it's quite a
    revelation to hear what you've been missing.

    Now, this all sounds wonderful, and Line2 generally is wonderful. But
    there's room for improvement.

    First, as you've no doubt already concluded, understanding Line2 is
    complicated. You have three different ways to make calls, each with
    pros and cons.

    You miss a certain degree of refinement, too. The dialing pad doesn't
    make touch-tone sounds as you tap the keys. There's no Favorites list
    within the Line2 app. You can't get or send [16]text messages on your
    Line2 line. (The company says it will fix all this soon.)

    There's a faint hiss on Line2 calls, as if you're on a long-distance
    call in 1970. The company says that it deliberately introduces this
    "comfort noise" to reassure you that you're still connected, but it's
    unnecessary. And sometimes there's a voice delay of a half-second or so
    (of course, you sometimes get that on regular cellphone calls, too).

    Finally, a note about incoming calls. If the Line2 app is open at the
    time, you're connected via Wi-Fi, if available. If it's not running,
    the call comes in through AT&T, so you lose the benefits of Wi-Fi
    calling. In short, until Apple blesses the iPhone with multitasking
    software, you have to leave Line2 open whenever you put the phone to
    sleep. That's awkward.

    Still, Line2 is the first app that can receive incoming calls via
    either Wi-Fi or cellular voice, so you get the call even if the app
    isn't running. That's one of several advantages that distinguish it
    from other voice-over-Internet apps like Skype and TruPhone.

    Another example: If you're on a Wi-Fi call using those other programs,
    and someone calls your regular iPhone number, your first call is
    unceremoniously disconnected. Line2, on the other hand, offers you the
    chance to decline the incoming call without losing your Wi-Fi call.

    Those rival apps also lack Line2's call-management features, visual
    voice mail and conference calling with up to 20 other people. And Line2
    is the only app that gives you a choice of call methods for incoming
    and outgoing calls.

    All of this should rattle cell industry executives, because let's face
    it: the Internet tends to make things free. Cell carriers go through
    life hoping nobody notices the cellephant in the room: that once
    everybody starts making free calls over the Internet, it's Game Over
    for the dollars-for-minutes model.

    Line2, however, brings us one big step closer to that very future. It's
    going to be a wild ride.

    E-mail: pogue@xxxxxxxxxxx

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