Hi, all. This may have been answered, but I haven't read every message, so I might have missed it. I just got version 2010 loaded, and whenever I do f to find nearby pois, I get an exception 380 and some long string of numbers and am told that Keysoft encountered a serious error and must shut down. Then the only thing I can do is reset. I'm going to try a 456 reset and see if that fixes things. If not, I'll be back. Peggy