Hi Charles, I was trying to create a route with a user poi as my destination. The route was not particularly long, maybe 30 or 40 miles long. My Mpower said unable to create route. I did a conventional reset and the problem persisted. I decided to set another destination near the first one but this time using a commercial poi. That time, the route creation worked. Could this be a bug or what. I retried creating the route with my original user poi destination when I was within 1 mile of that destination and again, it was unable to create the route. So the system doesn't like that particular user poi. Any suggesttions or thoughts about this? Thanks, Jim